Quality and performance improvement are advanced through the University’s formal planning framework and through planning for a range of activities and undertakings that are supplementary to these formal plans.

Plans for developing new programs and courses and making changes to current offerings are progressed through the University’s program accreditation and course approval processes.

The University will have a planning framework comprising a hierarchy of cascading plans:

Tier 1: Strategic Plan

Tier 2: Functional Plans

Tier 3: Operational Plans

Tier 4: Individual Staff Performance and Development Plans

Strategic, functional and operational plans should include goals, performance indicators, performance targets and timelines.