საქართველოს ტექნიკური უნივერსიტეტი

Within the quality system, evaluative reviews must be systematized and evidence-based formal reviews of the quality, standards and effectiveness of University performance in a specified area or range of areas.

Usually, these reviews must be initiated within the University on a regular basis.

Reviews differ from monitoring and reporting processes and revisions of plans or policies or procedures in that they are intended to include summative assessments of performance or suitability at a given time or over a particular time span and identify areas for improvement.

Reviews are a major means by which the University assesses and reflects on its own performance, policy, plans and processes, demonstrates accountability, and identifies its strengths and any needed or desirable improvements.

Feedback processes

Regular and frequent feedback on University services and activities is systematically sought and obtained from stakeholder groups as part of the University's quality processes; for example, feedback is sought from students, staff, graduates, partners in University undertakings, and external members of University.

Feedback is usually subject to systematic analysis not only to assist in evaluating quality and satisfaction levels but also to identify needed or desirable improvements.

The robustness of the quality system is demonstrated through providing students and other stakeholders with information concerning the use made of their feedback in contributing to changes and improvements.